Excellent Diagnostic/Troubleshooting “Utilities” on NetScaler

Abhilash Verma, Citrix, published a very useful article related to some utilities for diagnostic and troubleshooting NetScaler. On the Netscaler user interface, you have a Diagnostic page with a section called “Utilities” : you can use them to troubleshooting issues in Netscaler. Here a description of the utilities you can use: Batch configuration: this utility provides the way to run batch

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XenClient Best Practices Series – Customizing the UI

Jesse Wright, Citrix, published an article about XenClient best practices related to customizing the user interface. XenClient has several VM icons to choose from. Here a simple procedure to customize the user interface : 1.1  If ssh is not already enabled, enable it. 1.2  Open a terminal Window by pressing ctrl-shift-t while on the Receiver for XenClient screen. 1.3  Run

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Citrix Consoles – Taskpad View

Bill Hackley, Citrix, published a very useful article about managing multiple citrix consoles. In this article, he proposes to use a taskpad view to have all the Citrix consoles close at hand. A taskpad view is simply a custom look and feel that can be created with any MMC console.  This post is going to show how to create a

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Keeping XenServer up to date

James Cannon, Citrix, published a nice article about keeping XenServer up to date. Applying hotfixes is the way to keep your version of XenServer up to date. The important thing to remember, is that hotfixes do need to be applied in sequential order. If you have held off on hotfixes, and then a hotfix number 8 comes out, you will

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Fix: Error Code 0000C800 is generated when connecting to the App-V Management Console

Microsoft has published a new KB article about App-V. This one tells you how to fix an issue where error code 0000C800 is generated when connecting to the App-V Management Console: Symptoms When connecting to the Microsoft Application Virtualization (App-V or SoftGrid) Management Web Service from the App-V Management Console, you receive the following error message: Unexpected error occurred. Please

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Fixing Tainted AD Accounts in XenDesktop 5

James Denne, Citrix, published another nice article regarding XenDesktop 5 and “tainted” Active Directory accounts. In this article James  explains you why some Active Directory accounts could be showing as “Tainted” in Desktop Studio, and how you could fix this. wwhat is a “Tainted” Account? An Active Directory account will be marked as Tainted if the Active Directory Identity Service loses

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How to troubleshoot XenServer licensing

James Cannon, Citrix, published a nice short article about troubleshooting XenServer licensig. XenServer has been using the standard Citrix License Server since version 5.6: with the standard license server you have an external license verification.  The first thing to ensure is that the license file has been uploaded to the Citrix License Server by accessing it via the web page

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Citrix Knowledge Center Top 10 – December 2011

Citrix Support published Top 10 Technical articles for December 2011. Find below the Citrix Knowledge Center Top 10 for December 2011. Top 10 Technical Articles Article Number Article Title CTX238200 Troubleshooting Client Drive Mapping CTX101644 Seamless Configuration Settings CTX106192 Access Gateway Software Updates CTX368624 Troubleshooting Citrix Pass-through Authentication (Single Sign-On) CTX129229 Recommended Citrix and Microsoft Hotfixes for XenApp 6 and Windows Server 2008 R2 CTX711855 Common SSL

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XenDesktop 5 – The provisioning task is already running on the catalog Error

James Denne, Citrix, has published a nice article about error “The provisioning task is already running on the catalog” that you can receive when you add a small number of machines to a XenDesktop catalog. What is a Provisioning Task? When an administrator decides to use Machine Creation Services to create virtual desktops, Desktop Studio will create a ”provisioning task” which is

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XenDesktop 5.5 HDX Optimizations & Best Practices

Citrix has made available in a new white paper from Citrix Consulting which details the new HDX features & optimizations available in XenDesktop 5.5. To validate the recommendations for the new HDX features, a WAN emulator was used to simulate different scenarios, varying from a high latency DSL connection to a trans-pacific branch office. The main goal of XenDesktop 5.5

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